Yes. Ruchi Collection offers free shipping across all product categories for orders delivered within the United States, subject to applicable product terms.

Ruchi Collection generally offers a 30-day return policy. Products must be unused, in new condition, and returned according to the applicable return requirements. Furniture may have product-specific return terms.

Yes. Orders cancelled within 3 days of the order date qualify for a full refund with zero cancellation charges. Later cancellations may be subject to applicable restocking fees.

Shipping times vary by product. Standard shipping is generally 3–7 business days after 24-hour processing, while special-order furniture typically takes 8–12 weeks.

Yes. Ruchi Collection ships internationally. Orders outside the USA may have delivery charges, and customs or carrier delays can affect delivery times.

Yes. Ruchi Collection has an A+ Rating from the Better Business Bureau (BBB). The BBB is an independent organization that provides business profiles and ratings based on factors such as complaint history, transparency, and business practices.

An A+ is the BBB's highest rating category. It indicates that, based on the BBB's rating system and available business information, the business meets the factors BBB considers when assigning its rating.

Ruchi Collection provides product information, published policies, customer support, customization options on eligible products, and an A+ BBB Rating to help customers shop with greater confidence.

Yes. Ruchi Collection has a customer service team (humans and not AI bots) available to assist customers with product questions, orders, returns, shipping, and other concerns.